cannot use Internet Explorer (with AOL)

During our radio show we received a call that, after having service performed on his computer, a listener was unable to use Internet Explorer. We did not have enough time during the show to fully triage the situation while on the air. I did received a message from a listener that we should consider an update could be a problem…


from: Lana Dee

For that gentleman with AOL who couldn’t start his explorer…wonder if that happened after the last windows update…it happened to me…if he has Zonealarm..that may be why!


Thanks for the info, Lana!

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