runtime errors

Brendan called in about “runtime” error messages…based on my research…

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A Runtime Error is an error that occurs during the execution of a program…they indicate possible bugs in the program or problems that the designers had anticipated but could do nothing about (running out of memory can cause a runtime error).

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Reasons runtime errors can occur:

operator error…

bugs in the original program…
the web page author made some programming error….
can be caused by other add-ons, plug-ins, or other extra software that has been installed onto the computer and is associated with the program generating the error. If you have any extra software installed that is associated with the program generating the error make sure there are no available updates for the programs and/or try uninstalling each of them to verify they’re not the cause of your issue.

…you are running a pop-up killer that closes pop-up windows so fast that the script on the web page fails.

…you might have some adware or spyware installed on your computer that opens the script error pop-ups.

virus…

resource exhaustion…

Robert, a programmer, called into the show and suggested that there may be a memory problem…based on everything I’ve read: he’s right. It could be “software interfering with hardware”, or there may be a problem with hardware.

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To troubleshoot a runtime error you will need additional information, such as:
* An error number
* Where you were in the program with the error occurred
* What you did just before the error occurred
* What you say just before and just after the error occured
* The state of the machine when the error occurred (memory, disk, and cpu usage)

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I found a listing of runtime error codes at http://www.computerhope.com/issues/ch000380.htm

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“A Runtime Error has occurred” error message when you view Web pages (in Internet Explorer after you install Office 2003)

http://support.microsoft.com/kb/822521

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To configure Internet Explorer to ignore script and runtime errors:
1. Open Internet Explorer.
2. Click on Tools, then on Internet Options.
3. Click on the Advanced tab.
4. Look for the “Disable script debugging” line and put a check mark in the box.
5. Now look for the “Display a notification about every script error” line and remove the check mark in the box.

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Also consider:

How to troubleshoot by using the System Configuration utility in Windows XP
http://support.microsoft.com/kb/310560

and

How to configure Windows XP to start in a “clean boot” state
http://support.microsoft.com/kb/310353

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