Category: Uncategorized

Stan was getting error messages when he tries to shutdown his computer.

My first idea is to disconnect all external devices (except for the mouse, keyboard, and monitor) and see if the messages continue to appear.

Then, check the “System Configuration Utility” to see if it’s in Normal startup.

If it continues, try to boot into Safe mode…and then shutdown. If there are no error messages I suspect there’s some software other than Windows causing problems. You may need to troubleshoot using the “System Configuration Utility”.

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Terry was having similar issues with messages from software that load when he boots his computer. Here are some articles that may help:

System Configuration Utility overview

How to configure Windows XP to start in a “clean boot” state

How to troubleshoot by using the System Configuration utility in Windows XP

How to Modify the List of Programs that Run When You Start Windows XP

How to modify the list of programs that run when you start Windows

Here is an update for Windows XP that adds a Tools tab to the System Configuration Utility.

Tim was having problems after installing an Original Equipment Manufacturers version of Windows…that he purchased from someone…that was not supplied with the hardware he was using.

From my experience, no matter what problem he has, I will not be surprised: OEM versions of…ANYTHING…CAN BE (and have been) MODIFIED FOR SPECIFIC CONFIGURATIONS (makes, models, and versions). Unless it is a retail (“generic”) version of Windows, as it says on the CD: “…For product support, contact the manufacturer of your PC” (meaning the manufacturer of the PC the CD was supplied with).

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“…the warning signs that can help them identify counterfeit or illegal software…Products marked with a phrase, such as ‘For distribution with a new PC only,’ ‘Special CD for licensed customers only,’ ‘Not for retail or OEM distribution’ or ‘Academic price – not for use in a commercial environment’…”

Tucson Commuters Can Avoid Traffic Hassles with Free Use of GoToMyPC and GoToMeeting

SANTA BARBARA, Calif.–(BUSINESS WIRE)–Tucson commuters affected by Interstate 10 closures can swap their car keys for their home PC keyboard with free use of Citrix® GoToMyPC® for remote access to their office computer, and Citrix® GoToMeeting® for online meetings. Ideal for telework, both services make it easy to view your office PC just as if you were sitting at your desk, with full access to documents, programs, audio files and even remote printing.

Andy Taylor, KOLD-TV 13’s “Tech Tuesday” correspondent in Tucson and host of TechtalkRadio on KNST-AM 790, notes that technology makes teleworking a hassle-free alternative to being on the road. “In an effort to decrease traffic congestion, particularly during peak commuting hours, the Arizona Department of Transportation is encouraging telework options. GoToMyPC and GoToMeeting are excellent resources for connecting to your PC from any location. The ease of setup, plus security features like 128-bit point-to-point encryption, make these services beneficial for anyone interested in telecommuting.”

* Free use for two months and a flash demo of GoToMyPC are available at www.gotomypc.com/free.
* Free use for two months of GoToMeeting is available at www.gotomeeting.com/now.

Doug called the show: he’s leaving NetZero (as his dial-up ISP), moving to Qwest DSL…and wants to “convert” his e-mail (from NetZero to Qwest).

The NetZero Free ISP offers (ad-supported free internet access, including) free webmail. After reviewing the NetZero website, I assume that, as long as you have a NetZero account…even a free one…you can access your NetZero webmail. So, until you are sure you want to, don’t close your NetZero Free account.

I found this on their website…
“Important note for Free NetZero members: To take advantage of offline email clients such as Microsoft Outlook, you must upgrade to a Platinum or HiSpeed 3G account…

“The easiest way to access your NetZero email is by using Email on the Web…”

http://webmail.netzero.net/

NetZero offers free online support: http://www.netzero.net/support/email/email-setup.html

You can get assistance via email…
http://www.netzero.net/support/pat/index.html

If you want to talk to a NetZero representative, it might cost $1.95 per minute (paid by credit card): 24 hours a day, seven days a week…1-877-912-5866

Via Gizmodo